Common questions
How do I get into the beta?
Sisu Ascent is in private TestFlight beta on iPhone. Email support@sisuascent.com and we’ll send you a TestFlight invite.
How do I delete my account and data?
You’re always in control of your data, and you never have to ask us:
- Delete your account: open You → Account & Data → Delete My Account, type DELETE to confirm, and your account and every piece of your data are permanently removed from our servers and your device. It also appears on the subscription screen, so you can always reach it. This cannot be undone.
- Reset without deleting: Reset All App Data in the same place erases your logs and profile but keeps your account, so you can start fresh.
Deleting your account does not cancel an App Store subscription — manage that in Settings → Apple Account → Subscriptions.
Can I export my data?
Yes. You → Account & Data → Export My Data creates a single JSON file with everything Sisu holds about you — workouts, meals, recipes, records, routes, weigh-ins and settings — and opens the share sheet so you can save it to Files, AirDrop it or email it to yourself.
Where is my data stored, and is it private?
Your data is stored on your device and, when signed in, backed up securely to our cloud (Supabase) so you can restore it and use multiple devices. We run no ads and no third-party trackers, and we never sell your information. See our Privacy Policy for the full breakdown.
I found a bug or have a feature request.
We’d love to hear it. Email support@sisuascent.com with your device model, iOS version, and a short description (a screenshot helps).
How do I manage notifications and permissions?
Reminders are opt-in inside the app, and you can control camera, photo, and notification access at any time in your iPhone’s Settings under Sisu.
Is Sisu medical or nutritional advice?
No. Sisu is a fitness and nutrition tracking tool for general informational use, not medical advice. Always consult a qualified professional before starting any diet, exercise, or supplement program. See our Terms of Service.